FAQ

Airport Metro FAQ

Our mission?

We provide safe, dependable, efficient transportation services economically to Metro Atlanta Area insuring maximum client satisfaction.
 

How long has Airport Metro been in business?

Airport Metro is a locally owned and operated transportation service established since November 1979.
 

Is this Company licensed and Insured?

Yes, Airport Metro is licensed by The State of Georgia & The City of Atlanta.
 

How long in advance do I need to make my reservation?

We are at your service 24/7 and recommend making reservations well in advance online. For Hotel Shuttles we require 24 hour notice. For Door to Door 24 hour Dedicated Service we require 24 hours notice to process your reservation. For last minute transportation needs please contact us 404-766-6666.
 

How does the Online Reservation System work?

  • Simply select desired service:
    Hotel Shuttle, Door to Door, or Groups
  • Make a reservation and print confirmation.
  • Please have confirmation ready for the driver.

How can we find you at the airport?

We are located at the Ground Transportation Center. Please follow signs to Ground Transportation Center & Baggage Claim Area. When you have received your luggage from baggage claim Please call 404-766-6666 and dispatch will guide you to your exact pickup area. For International Travelers Please Call When you have cleared Customs. Please don’t hesitate to call for assistance or directions.
 

What is your Cancellation Policy?

All cancellations require 48 hours advance notice or your payment will be forfeited.

 

Credentials & References Available Upon Request

We Wish You A Safe Trip & Thank you for your Business.

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